Heat Pump Repair in Redding
Heat pump won’t heat or cool, stays iced over, or won’t keep up? Iron Horse Heating & Air repairs ducted heat pumps in Redding and nearby towns. We’ll check both the indoor and outdoor equipment to find the cause.
What’s your heat pump doing?
The outdoor unit stays iced over
Some frost can clear on its own during defrost. If thick ice sticks around or keeps building back up, there may be a problem.
It runs but won’t heat or cool
Air moves through the vents, but the temperature at the thermostat barely changes. Tell us which mode you’re using when it happens.
The outdoor unit won’t start
If the indoor blower runs while the outdoor unit stays off, we’ll check whether it’s getting the signal and power it needs.
Is frost on a heat pump normal?
A thin layer of frost can form in heating mode. It usually clears during defrost, and you may see steam as it melts. If ice covers the coil and stays put, or the house stops warming up, schedule a service call.
What to tell us Let us know whether the problem happens in heating or cooling mode, how long it runs, and whether the thermostat shows AUX or an error code.
What we check on a heat pump repair call
We check the thermostat, airflow, and what the outdoor unit is doing in the mode that’s giving you trouble. If the system stays iced up, we look at defrost operation and the outdoor fan.
Depending on what we find, we may test the sensors, controls, or the valve that switches between heating and cooling. If the readings point to a refrigerant problem, we check what’s behind it and explain the repair.
What affects the cost? Cost depends on what failed, which parts your model needs, and how much work the repair takes. We’ll explain the options before you approve work.
Heat pump problems we diagnose
Defrost and outdoor fans
We check why ice isn’t clearing and whether the outdoor fan runs when it should.
Heating and cooling controls
We check whether the system switches modes when called and runs the way the thermostat is asking it to.
Indoor airflow and backup heat
We check the air handler and, where the system has it, whether the backup heat is coming on when it should.
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Areas We Serve
Iron Horse is based in Redding. We repair ducted heat pumps for homeowners in these communities.
Heat Pump Repair questions
Why does my thermostat say AUX?
AUX usually means backup heat is running. If it’s on most of the time or the house still won’t warm up, we can check why.
Do you work on dual-fuel systems?
Yes. A dual-fuel setup uses a heat pump and a gas furnace. We check how the controls switch between them and which equipment is failing.
Is a tune-up different from a repair?
A tune-up checks a system that’s already running. If you have a specific problem like no heat or ice that won’t clear, start with a repair visit.
Explore maintenance ›
Considering a replacement heat pump?
Compare replacing your existing heat pump, switching to all-electric, or keeping a gas furnace as backup.